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FIRE - CLOSURE UPDATE
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Due to a large building fire on April 18, our physical location at 15387-104 Avenue is closed indefinitely. Please accept our apology for any inconvenience this causes.
We hope to access our store within the next couple of days. Once we have our parts/equipment we will offer mobile repairs and free pick-up/delivery for customers who live in Surrey, or within a 10 km radius of 15387 - 104 Avenue.
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You can still purchase a mobile device through our online store, mail a device for repair, and sell us your cell phone via Canada Post.
Stay tuned here for updates or email us to receive an update or a repair quote if your repair isn't needed within hours.
Thank you in advance for your support and understanding during this difficult time.ā
Who Are We?
GET TO KNOW US
Our Mission
The Cell Clinic strives to be the most trusted mobile device repair and sales company.
We sell, buy, and repair pre-owned mobile devices.
Our award-winning family-owned business has a dedicated team of professionals delivering quality repairs and certified pre-owned mobile devices. We offer a friendly and inclusive environment where customers feel welcomed and confident that their device is in the hands of capable technical and customer service professionals who stand behind our products and services. The security and privacy of customer data are critically important, and our policies/hiring practices reflect this.
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We offer the largest line of mobile device repairs and special order part repairs available in BC.
Mail in your device or stop by one of our stores today and speak with one of our specialists, or book your repair appointment online now to save $ -- www.cellclinic.ca/book.
Our Leadership
Founder and CEO, Alex Dechant, is a passionate entrepreneur with a degree in business management. ā
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For the past 13 years, Alex has been committed to helping consumers save time and money on mobile device repairs and purchases... while helping to reduce e-waste by prolonging the life cycle of mobile devices.ā
In 2014 Alex founded Cell Clinic Ltd by opening its first location in downtown Vancouver -- being one of the first cell phone shops in Canada to provide low-cost and high-quality pre-owned cell phones and repairs.
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Alex lived in Canterbury, England (2012-2014), where he founded, and sold, his first cell phone repair business, Apple Tree, which has since grown to multiple locations in the UK with the primary focus on Apple repairs.
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In 2019 Alex was recognized as a BC Business 30 under 30.
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Alex Dechant
Founder & CEO
Best Price Promise
We want to ensure that you get the absolute best value when visiting the Cell Clinic. This is why we offer a "Best Price Promise", which means we will beat any locally advertised cell phone repair store price that offers a similar service. To accommodate for market adjustments, Cell Clinic Vancouver prices are matched to stores in downtown Vancouver, and Cell Clinic Surrey prices are matched to storefront operations in Surrey when their prices are advertised online.
Phone Repairs / Certified Pre-Owned Phones
Cell Clinic is continually growing its cell phone repair capabilities and selection of certified pre-owned / unlocked mobile devices, as outlined on this site. Stop by today and check out our affordable and contract-free selection of smartphones and iPad tablets on brands such as Apple, Samsung, LG, Sony Xperia, OnePlus, Blackberry, Motorola, & Huawei.
