On average Samsung Galaxy S10 repairs are completed in 1 hour.
Wait times are not guaranteed and may be extended on busy days.
Lifetime warranty on hardware repairs (Cell Clinic Warranty Policy)
Free diagnosis — No appointment needed - first come, first served.
To make things go as smoothly as possible please read the
"pre-repair preparation" before bringing in your mobile device.
Screen: Glass, Touch Screen Digitizer & LCD
Problem: The glass could be broken, the touchscreen could be unresponsive, the screen could have black spots, lines, or is completely blacked out.
Lifetime repair warranty on repair (void if physical damage).
Walk-in repair available anytime or
book your repair now.
Back Glass
Problem: The back glass on your device is physically damaged and you want it replaced.
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Walk-in available anytime or
Back Camera Lens
Problem: The glass covering your back camera is scratched or cracked. Perhaps the picture is blurry due to damaged one to the lens or the back camera. Bring it in for a free diagnosis.
Walk-in available anytime.
Back Camera
Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.
Lifetime repair warranty on repair (void if physical damage).
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Walk-in available anytime or
Front Camera
Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Battery
Problem: Your device is randomly dropping battery perceytage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace.
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One-year warranty (void if physical damage).
Walk-in available anytime or
Power Button
Problem:
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Earpiece Speaker
Problem: You are unable to hear the person you’re speaking with, or you can’t hear them well from the top speaker of the phone.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Charge Port
(Micro-Soldering Required)
Problem: Your phone is not taking a charge properly, it won’t charge at all, or the cord does not fit into the port socket properly.
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Six-months warranty on this repair (void if physical damage).
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Walk-in repair available anytime or
book your repair now.
Sim Card Reader
(Micro-Soldering Required)
Problem: Your sim card is not picking up signal and there is nothing wrong with the card, the cellular antenna and the phone is not blacklisted (report lost or stolen).
Six-months warranty on repair (void if physical damage).
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Walk-in repair available anytime or
Board Repair
Problem: You have an issue with a functionality of your phone but the problem is board related Vs the actual component of the phone and micro soldering work needs to be completed on your board (i.e., Audio IC, Touch IC, Tristar, Camera IC, Back Light, etc. ).
RISK:
There is always an element of risk when performing micro-soldering on motherboards. If the repair is not successful, the phone may lose power, or data may be lost. Therefore, balance your risks and back up your data before agreeing to board work.
There is no financial risk to you when we perform board work, as we offer a no fix, no fee service. The Cell Clinic is not responsible for lost data or power to a device getting board work repair.
Six-months warranty (void if physical damage).
NOTE: No warranty for Tri-Star Repair, as successful outcome depends on the charging cord used. Click Here for more info on the touch IC issue.
Walk-in available anytime or
book your repair now.
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Software Repair
(Contact for a Quote)
Problem: You’re experiencing issues related to the software functionality of your device (i.e., restarting on its own, software features are glitching, a reset is required, etc.).
30-days warranty.
Walk-in available anytime or
book your repair now
Data Recovery
Problem: If you only want the data removed from your phone and not fix your phone, this is an option. We temporarily fix your phone and move the data over to a memory stick, your new phone, or one of our certified pre-owned phones in our store.
Walk-in available anytime or
book your repair now.
Sim Card Tray
Problem: You have lost or damaged your sim card tray.
Walk-in anytime.
Water Damage
Problem: Your phone is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependant on if parts required to fix the device. If only a water damage cleanup is required the cost is $99.
No warranty on water cleaning (i.e. motherboard) but lifetime warranty on parts we replace.
Walk-in available anytime or
Click here for more information and wait times in Vancouver.