On average Samsung Galaxy A20 repairs are completed in 1 hour.
Wait times are not guaranteed and may be extended on busy days.
Lifetime warranty on hardware repairs (Cell Clinic Warranty Policy)
Free diagnosis — No appointment needed - first come, first served.
To make things go as smoothly as possible please read the
"pre-repair preparation" before bringing in your mobile device.
Screen: Glass, Touch Screen Digitizer & LCD
OEM Part
Special Order - Contact Us
Problem: The glass is broken, the touchscreen is unresponsive, or the screen has black spots, lines, or is blacked out.
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Lifetime repair warranty -- physical damage not included.
Walk-in repair available anytime or
Click here for info on our screen rebate program.
Front Camera
Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open. Please note that replacing the front camera will disable the face-ID feature.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in repair available anytime or
Back Camera
Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Back Camera Lens
Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.
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Walk-in available anytime.
Charge Port
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Lifetime repair warranty -- void if physical damage.
Walk-in repair available anytime or
book your repair now.
Click here for info on our screen rebate program.
Battery
Problem: Your device is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace.
One-year warranty (void if physical damage).
Walk-in available anytime or
Earpiece Speaker
Problem: You are unable to hear the person you’re speaking with, or you can’t hear them well from the top speaker of the phone.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Power / Volume Button
Problem: You are unable to turn your volume up/down or the phone is randomly activating the volume level on it's on its own.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Sim Card Tray
Problem: You have lost or damaged your sim card tray.
Walk-in anytime.
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Software Repair
(Contact Us - for & quote)
Problem: You’re experiencing issues related to the software functionality of your device (i.e., restarting on its own, software features are glitching, a reset is required, etc.).
30-days warranty.
Walk-in available anytime or
book your repair now.
Data Recovery
Problem: If you only want the data removed from your phone and not fix your phone, this is an option. We temporarily fix your phone and move the data over to a memory stick, your new phone, or one of our certified pre-owned phones in our store.
Walk-in available anytime or
Board Repair
Problem: You have an issue with a functionality of your phone but the problem is board related Vs the actual component of the phone and micro soldering work needs to be completed on your board (i.e., Audio IC, Touch IC, Tristar, Camera IC, Back Light, Face-ID, Cellular IC, etc.).
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RISK: There is always an element of risk when performing micro-soldering on motherboards. If the repair is not successful, the phone may lose power, or data may be lost. Therefore, balance your risks and back up your data before agreeing to board work. There is no financial risk to you when we perform board work, as we offer a no fix, no fee service. The Cell Clinic is not responsible for lost data or power to a device getting board work repair.
NOTE: No warranty for Tri-Star Repair, as a successful outcome depends on the charging cord used. Click here for more information on the Audio IC issue.
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Six-months warranty on repair (void if physical damage).
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Walk-in available anytime or
Water / Liquid Damage
Not Available
Problem: Your phone is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependent on if parts required to fix the device. If only a water damage cleanup is required the cost is $129.
No warranty on water cleaning (i.e. motherboard) but lifetime warranty on parts we replace.
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Click here for more information and wait times.