Problem: The glass on the screen is broken but the touchscreen is still fully functional. There is also no damage to the LCD display. 

​

Lifetime repair warranty on repair (void if physical damage). 
 

Walk-in repair available anytime or

book your repair now.

 

Click here for info on our screen rebate program.

 

Problem: The glass covering one or more of your back cameras is scratched or cracked. Perhaps the picture is blurry due to a damaged lens or back camera. Bring your device in for a free diagnosis.

 

Walk-in repair is available anytime, or

book your repair now.

Problem: You are unable to take a back-facing picture, the picture is blurry/spotty, or the shutter won’t fully open, and your back camera lens may be damaged.

 

Lifetime warranty (void if physical damage). 

 

Walk-in repair available anytime or

book your repair now.

Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open. Please note that replacing the front camera will disable the face-ID feature. 

 

NOTE: Check with us on the fix if you're concerned about the FACE-ID being disabled when replacing the front camera. We are able to repair the functionality of the FACE-ID through a board fix (see Board repairs below).

​

Lifetime warranty (void if physical damage). 

​

Walk-in repair available anytime or 

book your repair now.

Problem: Your device is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace the battery. 

​

The installation of a new battery can be completed with/without the battery health message indicator. 

1-2 hour timeframe -- depending on your time/desired repair.

One-Year Warranty (void if physical damage).

Walk-in available anytime or
book your repair now.

Problem: You are having an issue with your charge port and your battery won't power.

 

Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or
book your repair now.

Problem: The loudspeaker feature on your device has been activated but there is no sound coming from the bottom of the phone if you’re speaking with someone or playing music.

 

Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or
book your repair now.

Problem: Your device no longer vibrates when the vibrator is turned on.

​

Lifetime repair warranty on repair (void if physical damage). 

 

Walk-in available anytime or 
book your repair now.

Problem: You are unable to hear the person you’re speaking with, or you can’t hear them well from the top speaker of the phone.

​

Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or
book your repair now.

Problem: You have lost or damaged your sim card tray.

Walk-in available anytime

Problem: You have an issue with a functionality of your phone but the problem is board related Vs the actual component of the phone and micro soldering work needs to be completed on your board (i.e., Audio IC, Touch IC, Tristar, Camera IC, Back Light, Face-ID, Cellular IC, etc. ).

​

If you are unsure please bring your phone in for a free diagnostic.  

RISK:

There is always an element of risk when performing micro-soldering on motherboards. If the repair is not successful, the phone may lose power, or data may be lost.  Therefore, balance your risks and back up your data before agreeing to board work.  

There is no financial risk to you when we perform board work, as we offer a no fix, no fee service. The Cell Clinic is not responsible for lost data or power to a device getting board work repair. 
 

Six-months warranty.

NOTE: No warranty for Tri-Star Repair, as a successful outcome depends on the charging cord used. Click here for more information on the Audio IC issue.

Walk-in available anytime or 

book your repair now. 

​

Problem: You’re experiencing issues related to the software functionality of your device (i.e., restarting on its own, software features are glitching, a reset is required, etc.). 

​

30-days warranty. 

Walk-in available anytime or 

book your repair now.

Problem: If you only want the data removed from your phone and not fix your phone, this is an option. We temporarily fix your phone and move the data over to a memory stick, your new phone, or one of our certified pre-owned phones in our store. 

Walk-in available anytime or 

book your repair now.

Problem: Your phone is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependant on if parts required to fix the device.

No warranty on water cleaning  (i.e. motherboard) but lifetime warranty on parts we replace. 

 

Walk-in available anytime or 

book your repair now.

​

Click here for more information and wait times.