On average iPad Pro 2017 (10.5 Inch) 2nd Gen repairs are completed in approximately 24 hours at our Vancouver & Surrey, BC locations are completed in 24 hours. Wait times cannot be guaranteed and may be extended on busy days.
Lifetime warranty on hardware repairs (Cell Clinic Warranty Policy)
No appointment is needed -- first come, first served.
To make things as smooth as possible please read the
"pre-repair preparation" before bringing in your mobile device.
Screen: Glass, Touch Screen Digitizer & LCD
Problem: The touchscreen is unresponsive or the screen has black spots, lines, or is completely blacked out.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Battery
Problem: Your iPad is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace.
One-year warranty - void if physical damage.
Walk-in available anytime or
Charge Port
(Soldering Required)
Problem: Your iPad is not taking a charge properly, it won’t charge at all, or the cord does not fit into the port socket properly.
Six-month warranty on soldering repairs (void if physical damage).
Walk-in available anytime or
Front Camera
Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Back Camera
Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Home Button
Problem: The home button is not responsive or stuck. Please note that replacing the home button will disable the Touch ID fingerprint feature.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Power Button
Problem: Your iPad cannot power on/off, the button is stuck or the phone is restarting on its own.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Volume Buttons
Problem: You are unable to turn your volume up/down or the phone is randomly activating the volume level on it's on its own.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Ring / Silent Switch
Problem: You are unable to turn your ring/silent button on or off. The iPad also could be randomly activating the switch on it's on its own.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Headphone Jack
Problem: You are unable to connect your headphones to your iPad or the device is showing that headphones are always connected even when they are not.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Microphone
Problem: The video you’re recording does not have sound or the person you are speaking with cannot hear you when the iPad is not connected to a headset and the speakerphone feature has not been activated.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Loudspeaker
Problem: The loudspeaker feature on your iPad has been activated but there is no sound coming from the bottom of the phone if you’re speaking with someone or playing music.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Wi-Fi
Problem: You are having an issue with connecting to a Wi-Fi source or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Cellular
Problem: You are having issues connecting to a cellular signal or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing.
If your phone is "blacklisted", it a separate issue.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
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Click here for more info on the blacklist issue.
Software Repair
(Contact for $ quote)
Problem: You’re experiencing issues related to the software functionality of your iPad (i.e., restarting on its own, software features are glitching, a reset is required, etc.).
Walk-in available anytime or
Data Recovery
Problem: If you only want the data removed from your iPad and not fix your iPad, this is an option. We temporarily fix your iPad and move the data over to a memory stick, your new iPad, or one of our certified pre-owned iPad's in our store.
Walk-in available anytime or
Water Damage / Data Recovery
Problem: Your phone is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependent on if parts required to fix the device.
No warranty on water cleaning (i.e. motherboard) but a lifetime warranty on parts we replace - void if physical damage.
Walk-in available anytime or
Click here for more information and wait times.