Problem: The glass is damaged, the touchscreen is unresponsive, or the screen has black spots, lines, or it's blacked out.

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Lifetime repair warranty on repair (void if physical damage). 

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Walk-in anytime or 
book online to save.

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Problem: Your device is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace. 
 

One-year warranty (void if physical damage).

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Problem: Your phone is not taking a charge properly, it won’t charge at all, or the cord does not fit into the port socket properly.

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Lifetime repair warranty on repair (void if physical damage). 

 

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Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.

 

Lifetime repair warranty on repair (void if physical damage). 

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Walk-in repair available anytime or

book your repair now.

Problem: The glass covering your back camera is scratched or cracked. Perhaps the picture is blurry due to damage to the lens or the back camera. Bring it in for a free diagnosis.

 

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Problem: The home button - finger reader is not responsive or stuck. 

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Lifetime repair warranty on repair (void if physical damage). 

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Problem: Your phone cannot power on/off, the button is stuck or the phone is restarting on its own.

 

Lifetime repair warranty on repair (void if physical damage). 

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Problem: You are unable to turn your volume up/down or the phone is randomly activating the volume level on it's on its own.

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Lifetime repair warranty on repair (void if physical damage). 

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Problem: Your device no longer vibrates when the vibrator is turned on.

 

Lifetime repair warranty on repair (void if physical damage). 

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Problem: You are unable to hear the person you’re speaking with, or you can’t hear them well from the top speaker of the phone.

 

Lifetime repair warranty on repair (void if physical damage). 

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Problem: The video you’re recording does not have sound or the person you are speaking with cannot hear you when the phone is not connected to a headset and the speakerphone feature has not been activated. 

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Lifetime repair warranty on repair (void if physical damage). 

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Problem: The loudspeaker feature on your device has been activated but there is no sound coming from the bottom of the phone if you’re speaking with someone or playing music.

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Lifetime repair warranty on repair (void if physical damage). 

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Problem: You are having an issue with your phone charging while using the wireless charger. It may keep disconnecting or not register at all.  If the issue is board related the cost would be higher. Free diagnostic available. 

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Lifetime repair warranty on repair (void if physical damage). 

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Problem: You are having an issue with connecting to a Wi-Fi source or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before completing the repair.

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Lifetime repair warranty on repair (void if physical damage). 

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Problem: You are having issues connecting to a cellular signal or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing. If your phone is "blacklisted", it a separate issue.
 

Lifetime repair warranty on repair (void if physical damage). 

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Walk-in repair available anytime or

book your repair now.

Click here for more info on the blacklist issue.

 

Problem: You have an issue with a functionality of your phone but the problem is board related Vs the actual component of the phone and micro soldering work needs to be completed on your board (i.e., Audio IC, Touch IC, Tristar, Camera IC, Back Light, etc. ).

If you are unsure please bring your phone in for a free diagnostic.  

RISK:

There is always an element of risk when performing micro-soldering on motherboards. If the repair is not successful, the phone may lose power, or data may be lost.  Therefore, balance your risks and back up your data before agreeing to board work.  

There is no financial risk to you when we perform board work, as we offer a no fix, no fee service. The Cell Clinic is not responsible for lost data or power to a device getting board work repair. 
 

Six-months warranty.

NOTE: No warranty for Tri-Star Repair, as successful outcome depends on the charging cord used. Click here for more information on the Audio IC issue.

Walk-in available anytime or 

book your repair now. 

Problem: You have lost or damaged your sim card tray.

 

 

Problem: You’re experiencing issues related to the software functionality of your device (i.e., restarting on its own, software features are glitching, a reset is required, etc.). 
 

30-days warranty.

 

Walk-in available anytime or 
book your repair now.

Problem: If you only want the data removed from your phone and not fix your phone, this is an option. We temporarily fix your phone and move the data over to a memory stick, your new phone, or one of our certified pre-owned phones in our store. 

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Problem: Your phone is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependent on if parts required to fix the device. 

No warranty on water cleaning  (i.e. motherboard) but lifetime warranty on parts we replace. 

 
Click here for more information and wait times.