Problem: The glass is cracked, the touch screen (digitizer) is working and there is no damage to the LCD. 

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Lifetime repair warranty on repair (void if physical damage).

Click here for info on our screen rebate program.

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Walk-in repair available anytime or

book your repair now.

Problem: The glass could be broken, the touchscreen could be unresponsive, the screen could have black spots, lines, or is completely blacked out.
 

Lifetime repair warranty on repair (void if physical damage). 
 

Walk-in repair available anytime or

book your repair now.

Problem: The back glass on your device is physically damaged and you want it replaced.

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Walk-in available anytime or 

book your repair now. 

Problem: The glass covering your back camera is scratched or cracked. Perhaps the picture is blurry due to damaged one to the lens or the back camera. Bring it in for a free diagnosis.

Walk-in available anytime.

Problem:  You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open on your wide, depth, or telephoto camera.

Lifetime repair warranty on repair (void if physical damage). 
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Walk-in available anytime or

book your repair now.

Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open.

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Lifetime repair warranty on repair (void if physical damage). 
 

Walk-in available anytime or

book your repair now.

Problem: Your device is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace. 

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One-year warranty (void if physical damage).

Walk-in available anytime or

book your repair now.

Problem: Your phone is not taking a charge properly, it won’t charge at all, or the cord does not fit into the port socket properly.  
 

Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or

book your repair now.

Problem: You are unable to turn your volume up/down or the phone is randomly activating the volume level on it's on its own.

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Lifetime repair warranty on repair (void if physical damage). 

​Walk-in repair available anytime or

book your repair now.

Problem: You are unable to hear the person you’re speaking with, or you can’t hear them well from the top speaker of the phone.
 

Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or

book your repair now.

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Walk-in anytime.

Problem: You are having issues connecting to a cellular signal or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing. If your phone is "blacklisted", it's a separate issue.

Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or 

book your repair now.

Problem: You have lost or damaged your sim card tray.

Walk-in anytime.

Problem: You’re experiencing issues related to the software functionality of your device (i.e., restarting on its own, software features are glitching, a reset is required, etc.). 
 

30-days warranty.

Walk-in available anytime or 
book your repair now

Problem: If you only want the data removed from your phone and not fix your phone, this is an option. We temporarily fix your phone and move the data over to a memory stick, your new phone, or one of our certified pre-owned phones in our store. 

Walk-in available anytime or 
book your repair now.
 

Problem: Your device is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependent on if parts required to fix the device or get the data. If only a water damage cleanup is required the cost is $129. 

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No warranty on water cleaning  (i.e. motherboard) but lifetime warranty on parts we replace.

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Walk-in available anytime or 

book your repair now.

Click here for more information and wait times in Vancouver.