Problem:  The glass is cracked, the touch screen (digitizer) is working, and there is no damage to the LCD. 

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Lifetime repair warranty on repair (void if physical damage). 
 

Walk-in repair available anytime or

book your repair now.

 

Click here for info on our screen rebate program.

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Lifetime repair warranty on repair (void if physical damage). 

The glass could be broken but the touchscreen (digitizer) or LCD is damaged (i.e., black spots, lines, or is completely blacked out)
 

Lifetime repair warranty on repair (void if physical damage). 

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Walk-in repair available anytime or

book your repair now.

Problem: The back glass on your device is physically damaged and you want it replaced.

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Walk-in available anytime or 

book your repair now. 

Problem: The glass covering your back camera is scratched or cracked. Perhaps the picture is blurry due to damaged one to the lens or the back camera. Bring it in for a free diagnosis.

 

Walk-in available anytime.

 

Problem:  You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.

 

Lifetime repair warranty on repair (void if physical damage). 
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Walk-in available anytime or

book your repair now.

 

Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open.

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Lifetime repair warranty on repair (void if physical damage). 
 

Walk-in available anytime or

book your repair now.

 

Problem: Your device is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace. 

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One-year warranty (void if physical damage).

Walk-in available anytime or

book your repair now.

 

Problem: Your device no longer vibrates when the vibrator is turned on.

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Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or

book your repair now.

 

Problem: You are unable to hear the person you’re speaking with, or you can’t hear them well from the top speaker of the phone.
 

Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or

book your repair now.

 

Problem: Your phone is not taking a charge properly, it won’t charge at all, or the cord does not fit into the port socket properly.

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Six-months warranty on this repair (void if physical damage). 
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Walk-in repair available anytime or

book your repair now.

 

Problem: Your sim card is not picking up signal and there is nothing wrong with the card, the cellular antenna and the phone is not blacklisted (report lost or stolen). 

 

Six-months warranty on repair (void if physical damage). 
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Walk-in repair available anytime or

book your repair now.

Problem: You have an issue with a functionality of your phone but the problem is board related Vs the actual component of the phone and micro soldering work needs to be completed on your board (i.e., Audio IC, Touch IC, Tristar, Camera IC, Back Light, etc. ).

 

RISK:

There is always an element of risk when performing micro-soldering on motherboards. If the repair is not successful, the phone may lose power, or data may be lost.  Therefore, balance your risks and back up your data before agreeing to board work. 

 

There is no financial risk to you when we perform board work, as we offer a no fix, no fee service. The Cell Clinic is not responsible for lost data or power to a device getting board work repair. 
 

Six-months warranty (void if physical damage). 

NOTE: No warranty for Tri-Star Repair, as successful outcome depends on the charging cord used. Click Here for more info on the touch IC issue.
 

Walk-in available anytime or 
book your repair now.

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Problem: You’re experiencing issues related to the software functionality of your device (i.e., restarting on its own, software features are glitching, a reset is required, etc.). 
 

30-days warranty.

 

Walk-in available anytime or 
book your repair now

 

Problem: If you only want the data removed from your phone and not fix your phone, this is an option. We temporarily fix your phone and move the data over to a memory stick, your new phone, or one of our certified pre-owned phones in our store. 

 

Walk-in available anytime or 
book your repair now.
 

 

Problem: You have lost or damaged your sim card tray.

Walk-in anytime.

 

Problem: Your device is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependent on if parts required to fix the device or get the data. If only a water damage cleanup is required the cost is $129. 

No warranty on water cleaning  (i.e. motherboard) but lifetime warranty on parts we replace.

 

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Walk-in available anytime or 

book your repair now.

 

Click here for more information and wait times in Vancouver.