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On average iPhone 5 repairs are completed in 30-45 minutes
Wait times are never guaranteed and will be extended on busy days.
LIFETIME WARRANTY on hardware repairs (Cell Clinic Warranty Policy)
No appointment is needed -- first come, first served.
To make things as smooth as possible please read the
"pre-repair preparation" before bringing in your mobile device.
Screen: Glass, Touch Screen Digitizer & LCD
Problem: The glass is cracked, the touchscreen is unresponsive or the screen has black spots, lines or completely blacked out.
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Lifetime warranty (void if physical damage).
Walk-in available anytime or
Top Glass On Back
Problem: The back glass at the top of your iPhone is broken. If your frame is really bent in we may not be able to fit the new piece in, but come in for a free diagnosis.
Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Bottom Glass On Back
Problem: The back glass at the bottom of your iPhone is broken. If your frame is really bent in we may not be able to fit the new piece in, but come in for a free diagnosis.
Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Battery
Problem: Your device is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace.
One-Year Warranty (void if physical damage).
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Walk-in available anytime or
Charge Port
Problem: Your phone is not taking a charge properly, it won’t charge at all, or the cord does not fit into the port socket properly
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Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Front Camera
Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open.
Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Back Camera
Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.
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Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Back Camera Lens
Problem: The glass covering your back camera is scratched or cracked. Perhaps the picture is blurry due to damaged one to the lens or the back camera. Bring it in for a free diagnosis.
Walk-in available anytime.
Home Button
Problem: The home button is not responsive or stuck.
Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Power Button
Problem: Your phone cannot power on/off, the button is stuck or the phone is restarting on its own.
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Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Volume Buttons
Problem: You are unable to turn your volume up/down or the phone is randomly activating the volume level on it's on its own.
Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Ring / Silent Switch
Problem: You are unable to turn your ring/silent button on or off. The phone also could be randomly activating the switch on it's on its own.
Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Vibrate Motor
Problem: Your device no longer vibrates when the vibrator is turned on.
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Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Earpiece Speaker
Problem: You are unable to hear the person you’re speaking with, or you can’t hear them well from the top speaker of the phone.
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Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Headphone Jack
Problem: You are unable to connect your headphones to your phone or your phone is showing that headphone are always connected even when they are not.
Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Microphone
Problem: The video you’re recording does not have sound or the person you are speaking with cannot hear you when the phone is not connected to a headset and the speakerphone feature has not been activated.
Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Loudspeaker
Problem: The loudspeaker feature on your device has been activated but there is no sound coming from the bottom of the phone if you’re speaking with someone or playing music.
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Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Wi-Fi
Problem: You are having an issue with connecting to a Wi-Fi source or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing.
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Lifetime warranty (void if physical damage).
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Walk-in available anytime or
Cellular
Problem: You are having issues connecting to a cellular signal or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing.
If your phone is "blacklisted", it a separate issue.
Lifetime warranty (void if physical damage).
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Walk-in available anytime or
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Click here for more info on the blacklist issue.
Sim Card Tray
Problem: You have lost or damaged your sim card tray
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Walk-in available anytime.
Frame
Problem: You need the entire metal housing of the phone replaced due to physical damage to the outside of the device. Please note we use frames from a recycled device. We do not always have these in stock so please check without beforehand and to look at the frame before going ahead.
Walk-in available anytime or
Software Repair
(Contact for $ quote)
Problem: You’re experiencing issues related to the software functionality of your device (i.e., restarting on its own, software features are glitching, a reset is required, etc.).
30-days warranty.
Walk-in available anytime or
Data Recovery
Problem: If you only want the data removed from your phone and not fix your phone, this is an option. We temporarily fix your phone and move the data over to a memory stick, your new phone, or one of our certified pre-owned phones in our store.
Walk-in available anytime or
Water Damage
Problem: Your phone is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependant on if parts required to fix the device. If only a water damage cleanup is required the cost is $99.
No warranty on this repair.
Walk-in available anytime or
Click here for more information and wait times.