Problem: The glass on the screen is broken or you have damage to your display or touchscreen in any way. The full display needs to be replaced on this device if the screen is damaged.

Lifetime repair warranty on repair (void if physical damage).

Walk-in available anytime or 

book your repair now.

Problem:  The glass on the back of your phone is cracked or needs to be replaced for any reason.

Walk-in available anytime or
book your repair now.

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Problem: Your device is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace. 

One-year warranty (void if physical damage).

Walk-in available anytime or 
book your repair now.

Problem: Your phone is not taking a charge properly, it won’t charge at all, or the cord does not fit into the port socket properly

Lifetime repair warranty on repair (void if physical damage). 

Walk-in repair available anytime or

book your repair now.

Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open.

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Lifetime repair warranty on repair (void if physical damage).

Walk-in available anytime or 

book your repair now.

Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.

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Lifetime repair warranty on repair (void if physical damage).

Walk-in available anytime or

book your repair now.

Problem: Your finger print sensor does not recognizes your fingerprint or shows error.

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Lifetime repair warranty on repair (void if physical damage).

-in available anytime or 

book your repair now.

Problem:  You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.

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Lifetime repair warranty on repair (void if physical damage).

Walk-in available anytime or 

book your repair now.

Problem:  You are unable to turn your volume up/down or the phone is randomly activating the volume level on it's on its own.

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Lifetime repair warranty on repair (void if physical damage).

Walk-in available anytime or 

book your repair now.

Problem: Your device no longer vibrates when the vibrator is turned on.

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Lifetime repair warranty on repair (void if physical damage).

Walk-in available anytime or 

book your repair now.

Problem: You are unable to hear the person you’re speaking with, or you can’t hear them well from the top speaker of the phone.

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Lifetime repair warranty on repair (void if physical damage).

Walk-in available anytime or 

book your repair now.

Problem: You are unable to connect your headphones to your phone or your phone is showing that headphone are always connected even when they are not.

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Lifetime repair warranty on repair (void if physical damage).

Walk-in available anytime or 

book your repair now.

Problem: The video you’re recording does not have sound or the person you are speaking with cannot hear you when the phone is not connected to a headset and the speakerphone feature has not been activated.

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Lifetime repair warranty on repair (void if physical damage).

Walk-in available anytime or 

book your repair now.

Problem: The loudspeaker feature on your device has been activated but there is no sound coming from the bottom of the phone if you’re speaking with someone or playing music.

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Lifetime repair warranty on repair (void if physical damage).

Walk-in available anytime or 

book your repair now.

Problem: You are having an issue with connecting to a Wi-Fi source or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing.

Lifetime repair warranty on repair (void if physical damage).

Walk-in available anytime or 

book your repair now.

Problem: You are having issues connecting to a cellular signal or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing. If your phone is "blacklisted", it a separate issue.

Lifetime repair warranty on repair (void if physical damage).

Walk-in available anytime or 

book your repair now.

Click here for more info on the blacklist issue.

Problem: You have lost or damaged your sim card tray.

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Walk-in available anytime

Problem: You’re experiencing issues related to the software functionality of your device (i.e., restarting on its own, software features are glitching, a reset is required, etc.). 

30-days warranty. 

Walk-in available anytime or 

book your repair now

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Problem: If you only want the data removed from your phone and not fix your phone, this is an option. We temporarily fix your phone and move the data over to a memory stick, your new phone, or one of our certified pre-owned phones in our store. 

Walk-in available anytime or 

book your repair now.

Problem: Your phone is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependant on if parts required to fix the device.

No warranty on water cleaning  (i.e. motherboard) but lifetime warranty on parts we replace. 

Walk-in available anytime or 

book your repair now.

Click here for more information and wait times.