Problem: The glass on the screen is broken or you have damage to your display or touchscreen in any way. The full display needs to be replaced on this device if the screen is damaged.

Lifetime hardware repair warranty. Walk-in repair available anytime or

book your repair now.

Problem: Your device is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace. 

Six-months hardware repair. Walk-in available anytime or 

book your repair now.

Problem: Your phone is not taking a charge properly, it won’t charge at all, or the cord does not fit into the port socket properly

Lifetime hardware repair warranty. Walk-in repair available anytime or

book your repair now.

Problem: The glass covering your back camera is scratched or cracked. Perhaps the picture is blurry due to damaged one to the lens or the back camera. Bring it in for a free diagnosis.

Walk-in repair available anytime or book your repair now.

Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.

Lifetime repair warranty on repair (void if physical damage). 
Walk-in available anytime or book your repair now.

Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open.

Lifetime repair warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: You are unable to turn your volume up/down or the phone is randomly activating the volume level on it's on its own.

Lifetime repair warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.

Lifetime repair warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: The home button is not responsive or stuck. Please note that replacing the home button will disable the Touch ID fingerprint feature.

Lifetime repair warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

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Click here for more information on replacing your home button.

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Problem: finger ID reader is not responsive or stuck. 

Lifetime repair warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: You are having issues connecting to a cellular signal or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing. If your phone is "blacklisted", it a separate issue

Lifetime repair warranty on repair. Walk-in available anytime or book your repair now.

Problem: You are unable to hear the person you’re speaking with, or you can’t hear them well from the top speaker of the phone.

Lifetime repair warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: You have lost or damaged your sim card tray.

Lifetime repair warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: You’re experiencing issues related to the software functionality of your device (i.e., restarting on its own, software features are glitching, a reset is required, etc.). 

30-days warranty. Walk-in available anytime or book your repair now.

Problem: If you only want the data removed from your phone and not fix your phone, this is an option. We temporarily fix your phone and move the data over to a memory stick, your new phone, or one of our certified pre-owned phones in our store. 

Walk-in available anytime or book your repair now.

Problem: Your phone is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful.

No warranty on water cleaning  (i.e. motherboard) but lifetime warranty on parts we replace. Walk-in available anytime or book your repair now.

Click here for more information and wait times.