Problem: The glass on the screen is broken but the touchscreen is still fully functional. There is also no damage to the LCD display.

 

Lifetime repair warranty on repair (void if physical damage).
 

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Problem: The touchscreen is unresponsive or the screen has black spots, lines, or is completely blacked out.

 

Lifetime repair warranty on repair (void if physical damage).
 

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Problem: Your iPad is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free diagnostic identifies battery performance to determine the need to replace it. 

 

One-year warranty - void if physical damage
 

Problem: Your iPad is not taking a charge properly, it won’t charge at all, or the cord does not fit into the port socket properly.

 

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Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open.

 

Lifetime repair warranty on repair (void if physical damage).
 

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Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.

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Lifetime repair warranty on repair (void if physical damage).
 

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Problem: The home button is not responsive or stuck. Please note that replacing the home button will disable the Touch ID fingerprint feature. 

 

Lifetime repair warranty on repair (void if physical damage).
 

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Problem: Your iPad cannot power on/off, the button is stuck or the phone is restarting on its own.

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Lifetime repair warranty on repair (void if physical damage).
 

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Problem: You are unable to turn your volume up/down or the phone is randomly activating the volume level on it's on its own.

 

Lifetime repair warranty on repair (void if physical damage).
 

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Problem: You are unable to turn your ring/silent button on or off. The iPad also could be randomly activating the switch on it's on its own.

 

Lifetime repair warranty on repair (void if physical damage).
 

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Problem: You are unable to connect your headphones to your iPad or the device is showing that headphones are always connected even when they are not.

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Lifetime repair warranty on repair (void if physical damage).
 

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Problem: The video you’re recording does not have sound or the person you are speaking with cannot hear you when the iPad is not connected to a headset and the speakerphone feature has not been activated. 

 

Lifetime repair warranty on repair (void if physical damage).
 

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Problem: The loudspeaker feature on your iPad has been activated but there is no sound coming from the bottom of the phone if you’re speaking with someone or playing music.

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Lifetime repair warranty on repair (void if physical damage).
 

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Problem: You are having an issue with connecting to a Wi-Fi source or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing.

 

Lifetime repair warranty on repair (void if physical damage).

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Problem: You are having issues connecting to a cellular signal or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing.

If your phone is "blacklisted", it a separate issue.

 

Lifetime repair warranty on repair (void if physical damage).

Click here for more info on the blacklist issue.

Problem: You’re experiencing issues related to the software functionality of your iPad (i.e., restarting on its own, software features are glitching, a reset is required, etc.). 

 

30-days warranty. 
 

Problem: If you only want the data removed from your iPad and not fix your iPad, this is an option. We temporarily fix your iPad and move the data over to a memory stick, your new iPad, or one of our certified pre-owned iPad's in our store. 

 

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Problem: Your phone is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependent on if parts required to fix the device. If only a water damage cleanup is required the cost is $149. 

 

No warranty on water cleaning  (i.e. motherboard) but lifetime warranty on parts we replace. 

 

Click here for more information and wait times.