Problem: The glass on the screen is broken but there is no damage to the LCD display. You could also be having touch screen issues.

Lifetime warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: The screen is cracked / digitizer is damaged or there are also black spots, lines, or the screen is completely blacked out.

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Lifetime repair warranty on repair (void if physical damage).

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Walk-in available anytime or 

book your repair now.

Problem: Your iPad is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace. 

Six-months warranty. Walk-in available anytime or 

book your repair now. 

Problem: Your iPad is not taking a charge properly, it won’t charge at all, or the cord does not fit into the port socket properly.

Soldering required - six-months warranty (void if physical damage). 

Walk-in available anytime or 

book your repair now.

Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open.

Lifetime warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.

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Lifetime warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: The home button is not responsive or stuck. Please note that replacing the home button will disable the Touch ID fingerprint feature. 

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Lifetime warranty on repair (void if physical damage). 

Walk-in available anytime or 

book your repair now.

Problem: Your iPad cannot power on/off, the button is stuck or the iPad is restarting on its own.

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Lifetime warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: You are unable to turn your volume up/down or the iPad is randomly activating the volume level on it's on its own.

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Lifetime warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: You are unable to turn your ring/silent button on or off. The iPad also could be randomly activating the switch on it's on its own.

Lifetime warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: You are unable to connect your headphones to your iPad or the device is showing that headphones are always connected even when they are not.

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Lifetime warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: The video you’re recording does not have sound or the person you are speaking with cannot hear you when the iPad is not connected to a headset and the speakerphone feature has not been activated. 

Lifetime warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: The loudspeaker feature on your iPad has been activated but there is no sound coming from the bottom of the phone if you’re speaking with someone or playing music.

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Lifetime warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: You are having an issue with connecting to a Wi-Fi source or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing.

Lifetime warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

Problem: You are having issues connecting to a cellular signal or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing.

If your phone is "blacklisted", it a separate issue.

Lifetime warranty on repair (void if physical damage). Walk-in available anytime or book your repair now.

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Click here for more info on the blacklist issue.

Problem: You’re experiencing issues related to the software functionality of your iPad (i.e., restarting on its own, software features are glitching, a reset is required, etc.). 

30-days warranty. Walk-in available anytime or 

book your repair now.

Problem: If you only want the data removed from your iPad and not fix your iPad, this is an option. We temporarily fix your iPad and move the data over to a memory stick, your new iPad, or one of our certified pre-owned iPad's in our store. 

Walk-in available anytime or book your repair now.