On average Samsung Galaxy S21 5G repairs are completed in 1 hour.
Wait times are not guaranteed and may be extended on busy days.
Lifetime warranty on hardware repairs (Cell Clinic Warranty Policy)
Free diagnosis — No appointment needed - first come, first served.
To make things go as smoothly as possible please read the
"pre-repair preparation" before bringing in your mobile device.
Screen: Glass Only Damage
(OEM Screen)
Problem: The glass is cracked, the touch screen (digitizer) is working and there is no damage to the LCD.
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Lifetime repair warranty on repair (void if physical damage).
Click here for info on our screen rebate program.
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Walk-in repair available anytime or
Screen: Glass, Touch Screen Digitizer & LCD
Problem: The glass could be broken, the touchscreen could be unresponsive, the screen could have black spots, lines, or is completely blacked out.
Lifetime repair warranty on repair (void if physical damage).
Walk-in repair available anytime or
Back Glass
Problem: The back glass on your device is physically damaged and you want it replaced.
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Walk-in available anytime or
Back Camera Lens
Problem: The glass covering your back camera is scratched or cracked. Perhaps the picture is blurry due to damaged one to the lens or the back camera. Bring it in for a free diagnosis.
Walk-in available anytime.
Charging Port / Sim Card Reader
Problem: Your phone will not read the sim card and / or it is not taking a charge properly, it won’t charge at all, or the cord does not fit into the port socket properly.
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Six-months warranty on this repair (void if physical damage).
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Walk-in repair available anytime or
Battery
Problem: Your device is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace.
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One-year warranty (void if physical damage).
Walk-in available anytime or
Back Camera
Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.
Lifetime repair warranty on repair (void if physical damage).
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Walk-in available anytime or
Front Camera
Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Earpiece Speaker
Problem: You are unable to hear the person you’re speaking with, or you can’t hear them well from the top speaker of the phone.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Loudspeaker
Problem: The loudspeaker feature on your device has been activated but there is no sound coming from the bottom of the phone if you’re speaking with someone or playing music.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Vibrate Motor
Special Order - Contact Us
Problem: Your device no longer vibrates when the vibrator is turned on.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Sim Card Tray
Problem: You have lost or damaged your sim card tray.
Walk-in anytime.
Power / Volume Button
Problem: You are unable to turn your volume up/down or the phone is randomly activating the volume level on it's on its own.
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Lifetime repair warranty on repair (void if physical damage).
āWalk-in repair available anytime or book your repair now.
Software Repair
(Contact for us for a quote)
Problem: You’re experiencing issues related to the software functionality of your device (i.e., restarting on its own, software features are glitching, a reset is required, etc.).
30-days warranty.
Walk-in available anytime or
book your repair now
Data Recoveryā
Problem: If you only want the data removed from your phone and not fix your phone, this is an option. We temporarily fix your phone and move the data over to a memory stick, your new phone, or one of our certified pre-owned phones in our store.
Walk-in available anytime or
book your repair now.
Water Damage
Problem: Your device is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependent on if parts required to fix the device or get the data. If only a water damage cleanup is required the cost is $129.
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No warranty on water cleaning (i.e. motherboard) but lifetime warranty on parts we replace.
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Walk-in available anytime or
Click here for more information and wait times in Vancouver.