Samsung Galaxy Note 5
Repair Prices
On average Samsung Galaxy Note 5 repairs are completed in 1 hour.
Wait times are not guaranteed and may be extended on busy days.
Lifetime warranty on hardware repairs (Cell Clinic Warranty Policy)
Free diagnosis — No appointment needed - first come, first served.
To make things go as smoothly as possible please read the
"pre-repair preparation" before bringing in your mobile device.
Screen: Glass, Touch Screen Digitizer & LCD
Problem: The glass could be broken, the touchscreen could be unresponsive, the screen could have black spots, lines, or is completely blacked out.
Lifetime hardware warranty (void if physical damage).
Walk-in repair available anytime or
Click here for info on our screen rebate program.
Back Cover
Problem: The back cover of your phone is broken.
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Walk-in available anytime or
Battery
Problem: Your device is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace.
Six-months warranty.
Walk-in available anytime or
book your repair now.
Charge Port
Problem: Your phone is not taking a charge properly, it won’t charge at all, or the cord does not fit into the port socket properly.
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NOTE: Price reflects the risk of damaging the LCD during repair, as the screen needs to be removed to complete the repair. If we break the LCD, we install a new screen at our cost.
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Lifetime hardware warranty (void if physical damage).
Walk-in available anytime or
Front Camera
Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open.
Lifetime hardware warranty (void if physical damage).
Walk-in available anytime or
Back Camera
Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.
Lifetime hardware warranty (void if physical damage).
Walk-in available anytime or
Back Camera Lens
Problem: The glass covering your back camera is scratched or cracked. Perhaps the picture is blurry due to damaged one to the lens or the back camera. Bring it in for a free diagnosis.
Walk-in available anytime.
Home Button
Problem: The home button - finger reader is not responsive or stuck.
NOTE: Price reflects the risk of damaging the LCD during repair, as the screen needs to be removed to complete the repair. If we break the LCD, we install a new screen at our cost.
Lifetime hardware warranty (void if physical damage).
Walk-in available anytime or
Fingerprint Reader
Problem: The home button - finger reader is not responsive or stuck.
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Lifetime hardware warranty (void if physical damage).
Walk-in available anytime or
Power Button
Problem: Your phone cannot power on/off, the button is stuck or the phone is restarting on its own.
Lifetime hardware warranty (void if physical damage).
Walk-in available anytime or
Volume Buttons
Problem: You are unable to turn your volume up/down or the phone is randomly activating the volume level on it's on its own.
Lifetime hardware warranty (void if physical damage).
Walk-in available anytime or
Vibrate Motor
Problem: Your device no longer vibrates when the vibrator is turned on.
Lifetime hardware warranty (void if physical damage).
Walk-in available anytime or
Earpiece Speaker
Problem: You are unable to hear the person you’re speaking with, or you can’t hear them well from the top speaker of the phone.
Lifetime hardware warranty (void if physical damage).
Walk-in available anytime or
Headphone Jack
Problem: You are unable to connect your headphones to your phone or your phone is showing that headphone are always connected even when they are not.
NOTE: Price reflects the risk of damaging the LCD during repair, as the screen needs to be removed to complete the repair. If we break the LCD, we install a new screen at our cost.
Lifetime hardware warranty (void if physical damage).
Walk-in available anytime or
Microphone
Problem: The video you are recording does not have sound or the person you are speaking with cannot hear you when the phone is not connected to a headset and the speakerphone feature has not been activated.
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NOTE: Price reflects the risk of damaging the LCD during repair, as the screen needs to be removed to complete the repair. If we break the LCD, we install a new screen at our cost.
Lifetime hardware warranty (void if physical damage).
Walk-in available anytime or
Loudspeaker
Problem: The loudspeaker feature on your device has been activated but there is no sound coming from the bottom of the phone if you’re speaking with someone or playing music.
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Lifetime hardware warranty (void if physical damage).
Walk-in available anytime or
Wireless Charging
Problem: You are having an issue with your phone charging while using the wireless charger. It may keep disconnecting or not register at all
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Lifetime warranty (void is physical damage)
Walk-in available anytime or
Sim Card Tray
Problem: You have lost or damaged your sim card tray.
Walk-in available anytime.
Stylus Pen
Problem: You have lost or damaged your stylus pen. ā
Walk-in available anytime.
Software Repair
Contact us for a Quote
Problem: You’re experiencing issues related to the software functionality of your device (i.e., restarting on its own, software features are glitching, a reset is required, etc.).
30-days warranty.
Walk-in available anytime or book your repair now.
Data Recovery
Problem: If you only want the data removed from your phone and not fix your phone, this is an option. We temporarily fix your phone and move the data over to a memory stick, your new phone, or one of our certified pre-owned phones in our store.
30-days warranty.
Walk-in available anytime or book your repair now.
Water Damage
Problem: Your phone is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependant on if parts required to fix the device.
No warranty on this repair. Walk-in available anytime or
Click here for more information and wait times.